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Service and portal guides
Results: 20
Which Royal Golden service is right for you
Royal Golden has several groups of services: Dominica and Vanuatu citizenship applications, the Dubai tourist visa, services after citizenship for citizens of Vanuatu and Dominica, and translation and apostille of Vanuatu documents. This guide helps you find the right starting point for your situation.
Royal Golden's free online consultation: how it works
In the free online consultation you ask about the Dominica and Vanuatu citizenship programmes, and a member of our team answers in your account, by phone or in a video call. This guide explains how to request it, choosing the topic and the way of answering, scheduling and how to prepare for a useful conversation.
The services contract and payment stages in the Royal Golden portal
Before your application is submitted, you read the services contract in the portal, confirm each point and sign electronically with your full name. After signing, the contract amount, payment stages, due dates, the term of the services and the application's history are shown on the contract page. This guide explains that page section by section.
Protecting your data at Royal Golden
Citizenship and visa applications contain a family's most sensitive data. Based on Royal Golden's published privacy policy, this article explains how data is protected, how long it is kept, what rights you have and how to send your request.
Secure delivery of documents by DHL in Royal Golden's services
Passports, national identity cards, certificates and official translations in Royal Golden's services are sent to your address by DHL with a tracking code. This guide shows which services include DHL delivery, how to enter your address correctly and what to watch for on delivery.
Uploading documents correctly: quality, size and format
The Royal Golden portal accepts documents as PDF, JPG and PNG, stores them encrypted and checks them for security before accepting them. This guide shows how to make a legible, acceptable file with a phone or scanner and how to avoid the most common reasons a document is returned.
Renewing a Dominica passport from abroad with Royal Golden
Dominica citizens living outside the country can order passport renewal from the Royal Golden portal; the new passport is sent to their address by DHL. This guide explains the documents needed, the ordering steps, payment and tips for preparing the scans.
How the articles of Royal Golden's knowledge centre are written
Every article in Royal Golden's knowledge centre is written from official or primary sources, gives the date each source was checked at its end, gives no numbers or prices without a source, and is approved before publication. This article explains the method so you know how to trust and check each article.